Refund policy

90-Day Money-Back Guarantee

Try WITS for up to 90 days. If it is not for you, email us for a full refund of the product price — even if the tin is empty.

How to request a refund

Email directvaluegoods@gmail.com within 90 days of delivery with your order number. We will confirm next steps — in most cases you will not need to ship anything back.

Refund timing

Approved refunds are issued to your original payment method, typically within 5–10 business days after we confirm. Shipping charges are non-refundable unless the item arrived damaged or incorrect.

Damaged or wrong items

If your order arrives damaged, defective, or incorrect, email us within 14 days with a photo and we will replace it or refund it at no cost to you.

Subscriptions

You can cancel a subscription anytime before the next renewal from your account or by emailing us — no fees, no hassle.

Questions

Email directvaluegoods@gmail.com and we will help.